Last Updated: August 2, 2026
At BeastMode Nepal, we want you to be satisfied with your purchase. If you receive a damaged, defective, incorrect, or significantly different product, we are here to help.
Please read the following policy before requesting a return or exchange.
1. Eligibility for Returns & Exchanges
A product may be eligible for a return or exchange if:
- You received the wrong product.
- The product arrived damaged or defective.
- The product is significantly different from the product description or order.
- The product has a manufacturing defect.
Return or exchange requests must be made within [3/7] days of receiving the order.
Products must be returned in their original condition, including original packaging, tags, accessories, and other items provided with the order.
2. Non-Returnable Items
The following items may not be eligible for return or exchange:
- Products that have been used, washed, damaged, or altered by the customer.
- Products without their original packaging or accessories.
- Products damaged due to improper use or handling.
- Products returned after the applicable return period.
- Products specifically marked as non-returnable or final sale.
Certain products may have additional return conditions depending on their nature.
3. Size & Color Exchanges
For clothing and other products where size or color selection is available, customers are responsible for selecting the correct size and color before placing an order.
Size or color exchanges may be accepted subject to product availability and may be subject to applicable delivery or exchange charges.
The product must be unused, unworn, unwashed, and in its original condition.
4. Damaged or Incorrect Products
If you receive a damaged, defective, or incorrect product, please contact us as soon as possible.
To help us process your request, you may be required to provide:
- Your order number
- Photos or videos of the product
- Photos of the packaging
- A description of the issue
We may review the provided information before approving a return or exchange.
5. Return & Exchange Process
To request a return or exchange:
Step 1: Contact BeastMode Nepal through our available customer-support channel.
Step 2: Provide your order number and explain the reason for the request.
Step 3: Provide photos or videos if requested.
Step 4: Wait for confirmation from our team before sending the product back.
Step 5: Once the product is received and inspected, we will determine whether the return or exchange is approved.
Please do not send a product back without contacting us first.
6. Return Shipping
If the return or exchange is caused by an incorrect, defective, or damaged product supplied by BeastMode Nepal, we may cover the applicable return or replacement delivery cost, subject to verification.
If the return or exchange is requested because of customer preference, such as selecting the wrong size or color, the customer may be responsible for applicable delivery or exchange charges.
7. Inspection
All returned products may be inspected before a return, exchange, replacement, or refund is approved.
If the returned product does not meet the requirements of this policy, the request may be rejected, subject to applicable law.
8. Exchanges
Approved exchanges are subject to product availability.
If the requested replacement product is unavailable, BeastMode Nepal may offer an alternative solution, including a refund where applicable and required by law.
9. Refunds
Where a refund is approved, the applicable refund amount and method will depend on the circumstances of the return and the original payment method.
Refunds will be processed within a reasonable timeframe after the return has been approved and, where applicable, the returned product has been received and inspected.
10. Order Cancellation
If you want to cancel an order, contact us as soon as possible.
Cancellation may not be possible once an order has been processed, packed, or dispatched.
Any applicable cancellation or refund will be handled in accordance with our policies and applicable Nepalese law.
11. Important Note
BeastMode Nepal reserves the right to verify return and exchange requests to prevent misuse or fraudulent claims.
Nothing in this Return & Exchange Policy is intended to remove or restrict any consumer rights or legal protections that cannot lawfully be excluded or restricted under applicable laws of Nepal.
12. Contact Us
For return or exchange requests, please contact BeastMode Nepal through the contact information provided on our website.
BeastMode Nepal
Country: Nepal
Website: beastmodenp.com